Effective Date: January 1, 2022
At Enfleurage, Inc., we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, and protect your information when you use our website or visit our store.
1. Information We Collect
We collect information in a variety of ways, both online and in-store:
- Personal Information: We collect your name, email address, phone number, billing and shipping address, payment information, and other details when you make a purchase, create an account, or contact us either via the website or in our physical store.
- Automatically Collected Information: When you visit our website, we automatically collect information such as your IP address, web browser, time zone, and cookies installed on your device. Additionally, as you browse the site, we collect information about the products you view and how you interact with the website.
- In-Store Information: If you visit our physical store, we may collect your personal information when you make a purchase, sign up for our loyalty program, or request customer support. This may include payment details and contact information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Fulfill Orders: We use your personal information to process and ship your orders, both online and in-store, and to provide order updates.
- To Improve Our Services: We use the information collected online to enhance your shopping experience, troubleshoot issues, and improve our store and website functionality.
- Marketing Communications: With your consent, we may send you marketing emails or newsletters about new products, promotions, or events at our store and online. You can opt-out of these communications at any time.
- Compliance with Legal Obligations: We may use your information to comply with applicable laws, regulations, or requests from law enforcement.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following instances:
- Service Providers: We may share your information with third-party service providers who help us operate our store and website, process payments, ship orders, or provide customer support.
- Business Transfers: In the event of a business transaction (e.g., merger, acquisition, or asset sale), your information may be transferred.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to provide a personalized experience and improve our website's performance. Cookies are small data files stored on your device that help us recognize your browser and capture certain information.
- Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them) to optimize your shopping experience.
- How We Use Cookies: Cookies help us remember items in your shopping cart, track usage patterns, and understand your preferences. We also use cookies for analytics and marketing purposes.
- Managing Cookies: You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our website.
5. Security
We take the security of your personal information seriously and implement industry-standard measures to protect it. Whether you’re shopping in-store or online, we safeguard your data from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights concerning your personal information, such as the right to access, correct, or delete the data we hold. To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may include links to third-party websites or services. This Privacy Policy does not cover third-party websites, and we encourage you to read their privacy policies before engaging with them.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on our website, and we encourage you to review it regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
Enfleurage, Inc.
Email: info@enfleurage.com
Address: 237 W. 13th St, New York, NY 10011